Shipping Policy - Striving to earn your trust since 1945

Shipping Policy

Quality Oil Company strives to ship your order as quickly as possible. In stock orders will be shipped within the standard shipping interval which is 2-3 business days. However, the standard shipping interval is not guaranteed and we make no promise that a product will ship on a specific day.

Domestic Shipping. Our primary carrier is the United Parcel Service (UPS). Shipping days are Monday – Friday. We process and ship orders within 48 hours after payment is received or upon confirming credit terms. You will receive a confirmation email with a tracking number when your order is shipped. Orders placed on Friday, Saturday, Sunday or on a holiday will be processed the next business day. Shipping intervals are counted in business days only and correspond with those of the UPS. Quality Oil Company honors all UPS holidays and a Monday through Friday work week.

Rerouting Shipments. For customer security and logistical reasons, packages cannot be rerouted once shipped.

Special Shipping Offers. Special shipping offers may supersede these policies.

shane burnette

1482774481

Very helpful to mom and grandma....outstanding with their customer service

Web Lambeth

1704744283

Such nice folks. I had my 30 lb tank filled this morning and it didn't take long at all. And they actually appreciated my business. They will be my home supplier from now on. Ty guys

C R

1613751253

Service was great, employees awesome ,very professional

B Bent

1620949886

These guys and ladies are very professional and keeps you informed when they are on the way, They respect a customers time. There prices for different tasks are great I had a gas washer converted to propane and they literally had to tear The Whole thing apart to put a 1/4 size conversion piece in. Labor intensive. Plus connecting the line. When they were finished the only sign they were present was my dryer now works. Professional all the way. Thank you again

Tsianina Chavis

1565297582

Friendly efficient & good prices great service

Earlean Hall

1632882968

Excellent customer service!!

dale hines

1602831051

Rebecca Brooks

1578590467

Tiffany Dean

1559244275

Great

Tony Holloway

1698359626

audy moore

1612467959

Cynthia Crissman

1554238382

Excellent service. Our Class A motorhome ran out of propane and no one in the Aberdeen, NC area staffed a person on site who could fill the tank. It was pouring rain when we pulled in to Quality Oil and Gas but we were back on the road in less than 10 minutes. Great prices and friendly staff.

Claudette R Covington

1614707356

My gas furnace failed to heat a few weeks ago and did not have an alternative source for warming the residence. The unit was therefore inoperable due a faulty blower and occurred during a very cold period for the NC piedmont areas. The furnace unit required this part that was not in stock and had to be ordered from the manufacturer. I was informed that the blower would take more than two weeks to arrive and could be installed.In desperation, I contacted my current gas company, Swink Quality Oil & Gas Company to explain my plight. I talked with employees whodemonstrated empathy and understood the personal crisis I was confronting, and immediately assisted in supplying me am alternative heating source. I was able to remain in my home during this COVID pandemic.This experience certainly helped me further realize and appreciate our local businesses instead of having to deal with large companies, that reside in other cities who are unable to meet emergency needs. WONDERFUL COMPANY!!Claudette R. CovingtonRockingham, North Carolina

Darrell ONeal

1586961103

Fast friendly service and great prices

Wayne Dial

1606316350

Good and friendly good prices

Jimmy McDonald

1634737766

jason currie

1507690880